Refund policy

We offer a limited 3-month Replacement Warranty on factory defects or damage during shipment based on stock availability.

Returns and refunds are not available .

If we have no remaining stock, we will not be able to offer honor the warranty.

Depending on your country of delivery, we may have to kindly ask that you cover the shipping cost. For any warranty claims, please contact via email: support@scentihealth.com or via our online Contact Form.

Please include your name, email and a description of the damage and a photo of the damage.

Damaged goods must be reported within 5 business days of receipt of goods to qualify for insurance claims.